Privacy Policy

This policy describes how Saad Lala (“we”, “us”, “our”) collects, uses, and protects information when you use our website and services.

By using our website, you agree to the practices described in this policy.

We may collect information you provide directly, such as:

• Name, phone number, email address
• Shipping and billing address
• Order details, preferences, and messages you send us

We may also collect certain technical data, such as device type, browser, and usage analytics.

We use information to:

• Process orders, payments, shipping, and returns
• Provide customer support and order updates
• Improve site performance, security, and user experience
• Send marketing messages if you opt in (you can opt out anytime)

Cookies help us remember your preferences and understand how the site is used. You can manage cookies through your browser settings.

Some features may not work properly if cookies are disabled.

We do not sell your personal information. We may share necessary data with trusted service providers, such as:

• Delivery partners (to deliver your order)
• Payment processors (to complete transactions)
• Analytics services (to improve performance)

We may also disclose information if required by law or to protect rights and safety.

We take reasonable measures to protect personal information. However, no method of transmission over the internet is 100% secure.

We keep information only as long as needed for business, legal, or support purposes (such as maintaining order history).

Depending on your location, you may have rights to request:

• Access to your personal information
• Corrections to inaccurate data
• Deletion of certain data (where applicable)

To submit a request, use our Contact page.

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If you access our site from outside Pakistan, your information may be processed where our service providers operate. We take steps to ensure reasonable protections are applied.

We may update this Privacy Policy from time to time. Changes become effective once posted.

Tip: Review the Last updated date at the top.

If you have questions about this policy, contact us via the Contact page.